Strategic Sales Systems, a premier provider of CRM (Customer Relationship Management) solutions today announced it has become an Authorized Support Center for Sage SalesLogix.
"Exceptional Customer Support is critical to achieving the highest level of customer loyalty for Sage products. Though Sage provides Sage Business Care plans that meet many customers' needs, we recognize that some customers need specialized assistance, such as in-depth customization support, localized support, or end user support. Making sure customers have access to the support they need is the primary goal of the Authorized Support Center (ASC) program and an important collaborative step between Sage and our Channel Partners as we deliver on our Extraordinary Customer Experience (ECE) vision," said Jeffrey Gregorec, Vice President of Sales & Strategic Alliances of Sage CRM Solutions.
Strategic Sales Systems is excited about becoming one of the first Sage Authorized Support Centers. We believe having support from the Business Partners allows the company that is engaged with the Customer provide the support the customer needs. Customers are looking for consistency in their experience so having the Business Partner that implemented their software provide their support gives them the consistency they require. SSS has been providing quality support to our customers for many years, being a part of a formal program will only enhance the experience for our customers.
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