Sage CRM is an easy-to-use, fast-to-deploy on-site CRM solution with out-of-the-box
but configurable business processes. It provides enterprise-wide access to vital customer
information—anytime, anywhere—so you can manage your business with an integrated
approach to inside and field sales automation, customer care, and marketing.
Sales
Improve sales performance with sales automation tools that help sales professionals find
and retrieve vital information quickly and easily. Sage CRM provides a snapshot
of the sales cycle from first contact to final sale, allowing sales teams to effectively
analyze and manage the sales pipeline from within the CRM solution.
Marketing
Manage and track every element of your campaigns with Sage CRM. View activities, objectives,
leads generated, and lead follow-up, and drill down to specific activities within a campaign.
Customer Care
Resolve customer issues efficiently by providing customer service professionals with user-friendly
tools to access relevant customer data including purchases, call and escalation
histories, interactions, e-mail, and documents sent and received.
Mobile Solutions
The benefits of real-time access to your CRM solution are numerous and can have
a positive impact on your business performance and profits. Placing customer information
at the fingertips of mobile professionals ensures they always have the most up-to-date information.
Application Integration
Integration between Sage CRM and back-office accounting and financial applications provides organizations with a holistic CRM solution.
Productivity Tools
To optimize the rich sales automation functionality and marketing and service features, Sage CRM
has sophisticated configuration capabilities, automated process workflow, as well as
computer telephony integration (CTI), Web Self Service, and more.
Outlook Integration
Microsoft Outlook runs within the framework of your Sage CRM solution and has
complete, two-way synchronization with Outlook contacts, calendar (appointments),
and tasks, in addition to full-featured e-mail integration.
