QlikView Publisher
QlikView Publisher is an administration and management tool that provides a single access and control point for the company’s QlikView analytical applications.
CRM 2.0 Meets Critical Business Requirements
Presents information on how emerging CRM 2.0 solutions can be used effectively by businesses to overcome end users’ disillusionment with CRM applications and ensure sales success. (8 Pages)
CRM: A Business Imperative for Companies during the Global Economic Downturn
This whitepaper examines how Sage is working with small and medium sized businesses like yours today to help them protect and grow their revenues during the economic downturn through the use of Customer Relationship Management (CRM) software.(8 Pages)
Delivering a CRM Platform for a Flexible Workforce
This IDC White Paper examines the changing nature of customer relationship management, including the key factors contributing to the rising importance of integrated, multichannel CRM solutions with a specific focus on the latest release of its Sage SalesLogix solution for midsize enterprises. (17 Pages)
Guidebook: Sage Saleslogix
This guidebook is based on Nucleus Research’s analysis of the experiences of a number of SalesLogix customers including Phonak AG in Switzerland; Bordner Installation Group in Kansas City, Missouri; Roland DG in the United Kingdom; Mortgage Lenders of America in Overland Park, Kansas; Argus Realty Group in Sarasota, Florida; Time Warner Retail Sales and Marketing in New York, New York; and Standford Marsh in the United Kingdom. It highlights the experiences of companies using SalesLogix and prescribes best practices, missteps to avoid, and tips for fine-tuning the application to maximize its impact across the customer life cycle. (10 pages)
Try it, You'll Like it
This white paper will provide an overview of some of the most common employee pitfalls encountered during a CRM implementation and will demonstrate how change management and a well-planned training program can ensure enduser compliance and software adoption.
CRM Total Cost of Ownership: Comparing Open Source Solutions to Proprietary Solutions
Customer Relationship Management (CRM) systems improve interaction efficiency and effectiveness when acquiring, supporting, selling and managing customers. By offering organizations a complete view of all customer interactions, CRM allows companies to benefit from effective marketing campaigns, faster sales cycles, and improved customer service.
WHAT'S NEW? - TOP 60 New Features in Microsoft Dynamics CRM 4.0
Microsoft Dynamics™ CRM 4.0 introduces fast, flexible, and familiar business software that empowers worldwide organizations to improve marketing, sales, and customer service efficiency and effectiveness.
Better Together with Microsoft Dynamics CRM
Microsoft makes significant investments in delivering products and technologies that work together and enable people-ready businesses. This vision is centered on providing the right tools to help people realize their potential. Microsoft Dynamics™ CRM business software achieves this goal by bringing Customer Relationship Management (CRM) together with versatile Microsoft® products and technologies to provide you with a wide choice of capabilities to enhance your business.
Microsoft Dynamics CRM 4.0 - Enterprise Performance and Scalability
Microsoft Dynamics™ CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate project delivery and returns–all on a platform that provides enterprise levels of scalability and performance.
Sage CRM Solutions 2010 Strategy
CRM 2010 is Sage’s powerful, but pragmatic vision that addresses the functional requirements of key market segments, while leveraging technology innovations that will transform the CRM market. It is focused on optimizing the Sage CRM Solutions family
against a business requirements-driven segmentation model, differentiating the Sage CRM Solutions family on the basis of interoperability, anywhere workforce experience, and connected front-office and back-office solutions, and implementing a comprehensive technology strategy that leverages standards and emerging trends, including Web 2.0. (24 pages)
