TaskCentre® is a powerful suite of Business Process Management (BPM) technologies that 'loosely couples' business applications enabling organizations to automate virtually any employee-driven business process.
Workflow
More than ever, organizations today are striving to achieve efficient, consistent and measurable processes as a pre-requisite to delivering quality to their customers. Workflow enforces consistency in the organization’s processes and can therefore play a fundamental part in the acceleration of company performance and the development of a sustainable competitive advantage.
Through TaskCentre, organizations are able to add Workflow capabilities to their existing software applications, which immediately increases productivity, eradicates administrative waste and enhances stakeholder relationships.
Advanced Business Alerts
Organizations today need to ensure that they are instantly notified of situations before or as they happen, enabling them to make better informed decisions based upon critical data events.
In today’s information age, organizations now manage an ever increasing array of information systems, which inherently possess little or no functionality to generate notifications based upon data events or criteria.
TaskCentre provides comprehensive tools and design capabilities to integrate with any number of existing applications or systems to provide people with the information needed to make timely and accurate decisions; whenever and wherever they are located.
Document Automation
The creation, distribution and management of business documents are commonplace activities for management personnel and administrative staff alike. Traditional document concepts still form the backbone of structured business communications and transactions.
TaskCentre Document Automation functionality provides tools that enable organizations to connect existing applications and systems, which can automatically generate and distribute document flows, to all the company’s stakeholders and trading partners. Whether they’re reports, letters, order acknowledgements, invoices or statements, structured and repetitive documents can be automatically generated, presented and delivered via a variety of formats and channels.
Web Content Publishing
Communicating with company stakeholders and ensuring that they have access to and visibility of relevant information is vital in the current competitive environment. Cost-effective communication will help to develop long-term beneficial relationships and contribute to future organizational growth. Unfortunately, in most organizations, valuable knowledge typically resides in ring-fenced information ‘islands’, often within departmental or organizational boundaries. Furthermore, making this information widely accessible to employees, partners, customers and other stakeholders is labor-intensive and cost prohibitive.
Using TaskCentre’s Web Content Publishing capabilities, online information can be automatically generated, published and updated according to user-defined rules.
Subscriptions & Requests
Today’s consumers and business partners want information on demand. We require specific data as it becomes relevant and demand that it is sensitive to the channel through which we make the requests. Fuelled by our increasing reliance upon the internet and the expansive growth in mobile devices, information on demand is expected in every dimension.
TaskCentre provides a range of tools to develop and maintain highly configurable and user defined 'subscription based services or request-response' mechanisms that integrate tightly into any organization’s databases and information systems. The development of a ‘self-service’ infrastructure to automate the delivery of information is accelerated. Furthermore, TaskCentre® enables any organization to easily adapt and evolve to the constantly changing face of customer requirements.
Integration
Organizations need systems that support end-to-end efficiency for their business processes, while ensuring that all complexities remain absolutely invisible to operators and external partners alike.
TaskCentre bridges the gap between disparate information systems, by providing a graphical process modeler and comprehensive operating environment that either dramatically reduces, or totally eliminates the need for complex integration development.