Sales
Improve sales performance with sales automation tools that help sales professionals find and retrieve vital information quickly and easily. Sage CRM provides a snapshot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyze and manage the sales pipeline from within the CRM solution.
Marketing
Manage and track every element of your campaigns with Sage CRM. View activities, objectives, leads generated, and lead follow-up, and drill down to specific activities within a campaign.
Customer Care
Resolve customer issues efficiently by providing customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, e-mail, and documents sent and received.
Mobile Solutions
The benefits of real-time access to your CRM solution are numerous and can have a positive impact on your business performance and profits. Placing customer information at the fingertips of mobile professionals ensures they always have the most up-to-date information.
Application Integration
Integration between Sage CRM and back-office accounting and financial applications provides organizations with a holistic CRM solution.
Productivity Tools
To optimize the rich sales automation functionality and marketing and service features, Sage CRM has sophisticated configuration capabilities, automated process workflow, as well as computer telephony integration (CTI), Web Self Service, and more.