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Physician Liaison System

The Physician’s Liaison System (PLS) is based on the leading Customer Relationship Management System, Saleslogix. PLS is a comprehensive and dynamic system providing tools for managing physician relationships.

This physician relationship management software gives your organization easy access to your physician and practice information and can integrate to your back-office. Users are able to view at a glance all information on any physician including calls, meetings, tasks, emails, statistics, notes, personal data, service volume, and issue resolution information. Managers have insight to liaison action plans, activity levels, and what physicians are contributing to hospital performance thanks to this physician relationship management software.

PLS is organized and simple to use, putting the information and resources you need to manage various aspects of your business at your fingertips.

  • Track referral dates
  • Service line information
  • Category
  • Patient type and number of surgeries, procedures, and admissions at the doctor level

PLS allows a user to search the physician database and return results based on flexible yet powerful search criteria PLS provides the tools to manage all aspects of a physician relationship with your hospital. It is a single repository for physician and practice information captured across your entire organization that enables users to access detail information regarding the history of how a doctor works with your organization.

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PLS is organized and simple to use, putting the information and resources you need to manage various aspects of your business at your finger-tips.

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PLS allows a user to search the physician database and return results based on flexible yet powerful search criteria.

Track referral dates, service line information, category, patient type, number of surgeries, procedures, and admissions at the doctor level.

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Record Critical Communications

PLS allows users to send personalized letters and emails to contacts. Additionally, PLS integrates seamlessly with Microsoft Outlook, giving users the ability to save both inbound and outbound emails (including attachments) in the PLS database from within the Microsoft Outlook application with no extra mouse clicks.

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Record inbound and outbound email to History and navigate to Contact records with no additional effort - all within the Outlook client that users already use daily!
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Insight for Informed Business Decisions

PLS provides the insight for informed business decisions through advanced query and reporting capabilities, giving management instant access to data that previously took days to compile (such as what issues are occurring and why). Most information can be retrieved from the database and exported to Microsoft Excel without writing reports, saving time and money. But if reports are necessary, rest assured that the latest reporting technology is included and integrated with physician relationship management software.

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Powerful Customization

As businesses grow and change over time, they need software that can grow and change as well. Customization tools are available for PLS that allow customization of all aspects of the system — database, user interface, business logic, and system integration. Unlike other CRM systems that limit the amount of customization possible, there is virtually no limit to what can be done with the customization tools for PLS.