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Sage Authorized Support Center

As a Sage Authorized Support Center, we adhere to Sage guidelines for providing exceptional Customer Support, including:  a locally staffed office, in-depth troubleshooting and high levels of customer satisfaction.  Please feel free to contact Sage with any questions or feedback by sending an email to Sage Partner Programs at asc@sage.com.

Support

Prompt and accurate support is critical to the long term success of any system.  When your system has a problem, you need it fixed now…not after an hour of waiting on hold to finally be connected to a technician that knows less than you do.  We at Strategic Sales Systems understand your support needs and offer the most responsive and flexible support options available, all with a personal touch.  Our support reps provide assistance via telephone, e-mail, web portal, and real-time remote desktop environment.  Our support staff will get to know your system and your IT staff, so when any of them contacts us for assistance, they will be connected with a person they know and trust on a first name basis. 

For more information and pricing on the support packages for the systems that we sell, please contact us.

Web portal submit and review

(Available 24 hours a day)

Email Support: support@sssworld.com

Phone Support: 1-877-777-9779.

Support hours are 8:00 AM to 6:00 PM Central Time, Mon-Fri.

Existing Customers:

CRM Success Spotlight

Big River Telephone Company, a full service telecom-munications provider serving the mid- western United States, has integrated the Sage CRM SalesLogix® CRM Suite with its Operation Support System (OSS) to enable a unified customer relationship management and support system.
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